Legal

Refunds & cancellation

Last updated: 2026. This policy covers paid remote access purchased on this website.

Free trial

Every account can start a 30-day free trial of remote access. You add a card when you start, but you're not charged during the trial. Cancel any time before it ends and you won't be charged; if you don't cancel, it converts to the $4.99/month plan automatically.

Lifetime purchase ($149.99)

The lifetime plan is covered by a 30-day money-back guarantee. If it isn't for you, email us within 30 days of purchase and we'll refund it in full. After 30 days the lifetime plan is non-refundable, and it keeps working for good, on every future version, under the lifetime guarantee.

Monthly subscription ($4.99/month)

The monthly plan is cancel-anytime. When you cancel, remote access stays on through the end of the period you've already paid for, then stops. We don't pro-rate or refund a partial month, and you're never billed again after cancelling. You can cancel yourself at any time from your billing page (which opens the secure Stripe billing portal).

What happens when access ends

Remote streaming pauses. Everything on your home network keeps working exactly as before, and nothing is ever deleted: your library, watch history, profiles, and settings are untouched.

Payments, seller of record & tax

Checkout is handled by Stripe, which acts as the merchant of record for your purchase. That means Stripe is the seller on the transaction and your receipt, and Stripe calculates, collects, and remits any applicable sales tax or VAT. We never see or store your card details.

Multipass itself is made by Kamm Creative Solutions LLC, which remains responsible for the software, your account, and support. Refunds and cancellations are handled as described above; contact us and we'll take care of it.

Contact

Refunds or billing questions? support@kammcs.com.